Out of Hours

When We Are Closed

Should you have a medical problem when the surgery is closed please dial 111. Calls are free from both landlines and mobile phones.


Urgent Care Centres

  • Washington Primary Care Centre         

10:00 – 22:00 Monday to Friday

08:00 – 22:00 Saturday and Sunday including bank holidays

Telephone Number: 0191 5027569

  • Bunny Hill Primary Care Centre

10:00 – 22:00 Monday to Friday

08:00 – 22:00 Saturday and Sunday including bank holidays

Telephone Number: 0191 5195800

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.


Extended Services

We now offer an Extended Access Service; this service is held over at the Galleries Health Centre between 6:00pm – 8:30pm.

If you are unable to get an appointment with your own GP the same day we can offer you the Extended Access Service where you will be given an appointment with a GP for that same evening.

Extended Access Service is for minor ailments and not long term problems.


Emergencies

In Case of an Emergency

Should you have a medical problem when the surgery is closed please contact one of the numbers below:

  • If your problem is an emergency or life threatening please dial 999 for an ambulance.
  • Out of hours service- NHS Telephone number – 111